Please be assured that we take the security of our clients’ personal information seriously and our policies and operations comply with all relevant international privacy and data protection laws.
We will not use any personal information for any unauthorized purpose and will keep all personal information secure. We will not share your personal information with third parties unless this is required to allow us to provide the services that you have requested and only where all parties comply with the relevant data protection and privacy laws.
Collection of Personal Information
We only collect the information about you that we need, and retain it in a client record. You provide most of this information when you complete an intake form. The personal information in your client record may include:
Occupation and your work details
Payment card number
Payment card expiry date
Opinions about products and services
We will not use this information for any other purpose without your consent.
Third party payment platforms used in connection with payment may be subject to additional terms and conditions, which we recommend you read carefully. We have no control over such platforms and therefore have no responsibility or liability for the manner in which the organizations that operate and use such platforms may collect, use or disclose and otherwise treat your personal information.
We may also automatically collect general anonymous information related to your use of our website, such as the date and time you visit the website and the pages you visit on the website. In addition, we collect "cookie" information from your browser to identify your computer and provide us with a record of your visits to our website. This statistical information helps us to understand how our website is used (e.g., which pages or sections are most popular and when are the peak activity times), which assists us in planning for future improvements to the site to better meet our visitors' needs.
Use of Personal Information
We collect and use your personal information for one or more of the following purposes:
To identify who you are;
To understand your needs;
To provide you with financial statements;
To improve our service offerings;
To improve our website;
Customer relationship management
To complete a sale/transaction
To meet our legal and regulatory requirements
From time to time, we may also send you information about products and services offered that we believe may be of interest to you, but we do not provide your name and contact information to any third parties for marketing purposes.
If it's a necessary part of any of these transactions, we may disclose your information to another company. For example, when you order something, we pass on your name and address to a courier company to complete a delivery.
Disclosure of Personal Information
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online as well as over the phone or in person.
We only disclose the information that is reasonably necessary. Accept as set out above, we will not otherwise sell, transfer or disclose any of your personal information to any third party without your knowledge and consent unless required or permitted by law.
Withdrawing Your Consent
Subject to legal, regulatory and contractual requirements, you may refuse to consent to our collection, use or disclosure of your personal or business information, or you may withdraw your consent to our further collection, use or disclosure of your information at any time in the future by giving us reasonable notice. Depending on the circumstances, however, withdrawal of your consent may impact our ability to provide you or continue to provide you with some products, services or information that may be of value to you. We will act on your instructions as quickly as possible.
Where appropriate, we will ask for your consent to send commercial electronic messages, such as e-mail. You may withdraw your consent to receive emails about other products and services offered by us or our marketing partners at any time by clicking the “Unsubscribe” link provided in the email. Alternatively you may contact us using the contact information provided in the email to be removed from our mailing list.
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Security of Personal Information
We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. We will maintain the strict confidentiality of all personal information collected. We will keep your personal information for as long as it remains necessary or relevant for the purposes stated above or as otherwise required by law.
How to Contact Us about Privacy Concerns
Name/Title: Marie Tindall
Address: 1477 Old Parry Sound Road
Last updated: November 2019